Black Eye Galaxy Whitepaper and Guide
  • WELCOME TO BLACK EYE GALAXY
    • About the Game
    • How to Get Started
      • MetaMask Wallet Setup
      • Purchasing BYG
      • Buying from Marketplace
      • Selling on Marketplace
      • Gas Fees
      • General FAQ
      • How to Get Support
      • Bug Reporting
      • Player Profiles
    • Transparency
  • GAMEPLAY AND MECHANICS
    • NFT Assets
      • The MK1 Asteroid Hunter
      • The MK2 Asteroid Hunter
      • MK1 The Salvage Team
      • The Explorer
      • The Hermes Cargo
      • Planets
        • Planet Addons
      • Star Alliance Membership Cards
    • Game Mechanics
      • Repair Mechanics
      • Spawn Mechanics
    • Star Alliances
    • The Reputation System
      • The Power Tree System
      • Staking the $BYG Token
  • ECONOMICS AND ROADMAPS
    • Tokenomics and Unlock Schedule
      • Ecosystem Incentives
      • Team
      • Marketing / Operations
      • Staking Rewards
      • Liquidity Provisioning
      • Advisors
      • Treasury
      • ICO + Private Sale
    • Game Economy
    • Roadmap and Completed Milestones
  • ABOUT US
    • Careers
    • Project Disclaimer
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On this page
  • Getting General Support
  • Wondering how Discord works?

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  1. WELCOME TO BLACK EYE GALAXY
  2. How to Get Started

How to Get Support

This page explains the best way to receive support related to Black Eye Galaxy.

PreviousGeneral FAQNextBug Reporting

Last updated 3 years ago

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Getting General Support

The best way to get in direct contact with the Black Eye Galaxy Team is through our . Here, players are able to create support tickets with moderators and staff members. The Black Eye Galaxy Support Team works 7 days a week, responding and communicating with the community and players in need of advice and support with Black Eye Galaxy related enquiries. Please remain patient if and when you submit a support ticket, as we commonly receive a high volume of support tickets. A member of the Black Eye Galaxy Team will get back in contact with you if you have created a support ticket.

Where do I start?

Step 1: Join our discord server here:

Step 2: Locate the ask-for-support channel:

Step 3: Now click on the button in the channel to open a support ticket:

Wondering how Discord works?

Watch these clips below to learn more.

Discord Server
https://discord.gg/blackeyegalaxy
How Discord Works
Why Discord?
Accept our Discord Server Invite!
Discord Support Service
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